Owen Thompson here, I am writing this email on behalf of myself and Lani. This email has been a long time coming. Lani and I were recently discussing all that has happened to us over the past 2 to 3 months and of course both of you guys came up during our conversation. We really want to say a big thank you to both of you for your efforts and professionalism during the ‘brief’ time we spent selling our Spearwood property. Not only were you professional but extremely personable and willing to listen to us as clients and take on board our opinions. That was very important to us as it was our house being sold. A few things that really stood out for us are mentioned below.
Firstly, both of you came into our home and gave us honest, professional and constructive feedback as to what we could and should do to improve our chances of a successful sale. Moreover, you did this in a very non-invasive manner.
Secondly, your day to day dealings with us and your willingness to keep meaningful dialogue, ie. answering your phone or returning calls promptly, meant that were were constantly updated and informed about every twist and turn in the selling process.
Thirdly, the fact that you sold our house in 9 days (Lani thinks it is 6 days) is testament to the ground work and research that you put into the sale. Not to mention of course your extensive market knowledge. I realize that such a short sale period is extraordinary and of course excellent for all involved, however, rest assured that even if the sale period had been a lot longer our feelings would have still been the same and this email would still have the same tone.
Finally we both want to congratulate you again on your wedding and wish you all the best for the future.
Thanks again and we will see you some time in the future because as I have already said to you, I feel we will do business again in the future.